Privacy Policy

This Privacy Policy explains what information Nearpost ("we," "us," "our") collects through nearpost.co (the "Site"), how we use it, and what choices you have. It applies to visitors, audit requesters, and clients.

1. Information We Collect

We collect information in two ways:

• Information you provide directly — when you submit the audit request form, we collect your name, business name, trade/industry, city, and email address.
• Information collected automatically — our site uses Google Fonts, which may receive your IP address as part of loading fonts. We do not currently use analytics or advertising cookies on this Site.

If you become a paying client, our payment processor (Stripe) separately collects billing information necessary to process your subscription. We do not receive or store your full card number — see Section 4.

2. How We Use Your Information

• To prepare and send your requested Google Business Profile audit
• To communicate with you about our services, including responding to inquiries
• To deliver and manage the service if you become a client (e.g., posting updates, responding to reviews on your behalf, monthly performance reporting)
• To process billing, if applicable, through Stripe
• We may use AI tools to help process or draft content as part of delivering the Service. We do not use your business data to train third-party AI models.
• To maintain internal records of our client and prospect relationships

3. How Your Information Is Stored

Audit request submissions are stored in a private Google Sheet accessible only to Nearpost, using Google Workspace and Make.com as processing tools to route your submission from this Site into that record. These third-party tools have their own privacy and security practices, which you can review directly with Google and Make.com.

4. Payment Information

All payment processing is handled directly by Stripe, Inc. We do not store your credit card number, CVC, or other full payment credentials on our own systems. Stripe's use of your payment information is governed by Stripe's own Privacy Policy.

5. Third Parties We Use

We rely on the following third-party services to operate our business and deliver our service. Each has its own privacy practices governing data they process on our behalf:

• Google Workspace — email and business records
• Google Sheets — internal storage of audit requests and client records
• Make.com — automation connecting our website form to our internal records
• Stripe — payment processing and subscription billing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Data Retention

We retain audit request information and client records for as long as reasonably necessary to operate our business, respond to inquiries, and comply with legal or tax obligations. You may request deletion of your information at any time — see Section 8.

7. Your Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 9.

8. Requesting Deletion of Your Information

If you'd like your information removed from our records — whether you submitted an audit request, are a former client, or otherwise — email us and we will honor your request within a reasonable timeframe, except where we're required to retain certain records for legal or tax purposes.

9. Contact Us

Questions about this Privacy Policy or your information can be sent to hello@nearpost.co.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above. Continued use of the Site or our services after changes take effect constitutes acceptance of the updated policy.